Delete your account

Last updated: 25 September 2026

You can delete your Wash Go account at any time, from the app or by writing to us. This page explains both ways and what happens to your data.

1. In the app

Open Wash Go and go to Me.
Press and hold Delete account until the bar fills.
Choose a reason (and add a note if you like), then confirm with Delete my account.

You are signed out of every device straight away.

2. By email

If you can no longer open the app, write to hello@letswashgo.com from any address and give the mobile number your account uses. We check that the request comes from the account holder before we act, so no one else can delete your account, and then the same 30 days apply.

3. The 30 days

Deletion waits 30 days in case you change your mind. Signing in to Wash Go inside that window cancels it and everything is exactly as you left it. After 30 days it is carried out and cannot be undone.

4. What is deleted

Your name, mobile number, email address and date of birth.
Your saved addresses and map pins, your car plates and your notes for the valet.
Your saved cards (the card itself is held by Tap Payments; the link to it is removed).
Chat messages, reviews’ written comments, notifications and your signed-in devices.
Your points and any wallet credit, which cannot be withdrawn or transferred.

The same mobile number can be used to open a new account afterwards.

5. What is kept

Booking, payment and invoice records are kept, with your name removed, because Bahrain accounting and tax law requires them. The before-and-after photos of each booking are kept as the service record of the work done. Nothing kept identifies you by name, number or address.

6. Questions

Nexify for Cars Services · hello@letswashgo.com · see also our Privacy Policy.